Refund & Cancellation Policy
Last updated: August 2, 2026
This policy explains how to cancel a VGC Browser subscription and when you are eligible for a refund. It applies to all purchases made from Apex Meridian Group LLC through vgcbrowser.com. All amounts are in US dollars (USD).
1. Cancelling a subscription
You can cancel your Monthly or Yearly subscription at any time — there are no cancellation fees.
- Cancel from your account/billing page, from your PayPal or Stripe account, or by emailing us at [email protected].
- Cancelling stops all future renewals. Your plan stays active until the end of the period you already paid for, then it will not renew.
2. Refunds — subscriptions (Monthly & Yearly)
- 7-day money-back: if you are not satisfied, email us within 7 days of your first payment (or of a renewal you did not intend) and we will refund that payment in full.
- After the 7-day window, the current billing period is non-refundable, but you can cancel any time to avoid future charges.
- Accidental or duplicate charges are always refunded — just contact us.
3. Refunds — Lifetime license
The one-time Lifetime license includes a 14-day money-back guarantee from the date of purchase. If VGC Browser does not work for you within those 14 days, email us for a full refund.
4. How to request a refund
Email [email protected] from the address on your account, with your order/transaction ID and a short reason. We respond within 1–2 business days and process approved refunds to your original payment method within 5–10 business days (timing may vary by PayPal / your bank).
5. Chargebacks
If you see a charge you don’t recognize or have any billing concern, please contact us first — almost everything can be resolved within 1–2 business days, faster than a dispute. Charges appear as “APEX MERIDIAN GROUP” on your statement.
6. Contact
555 Capitol Mall, Suite 220, Sacramento, CA 95814, USA
Email: [email protected] · Support hours: Monday–Friday
Website: vgcbrowser.com
